Refund policy
Customer satisfaction is important to us.
Because our products are digital downloads, they are generally considered delivered once access has been provided.
However, if you experience:
- technical download problems
- corrupted files
- duplicate purchases
- incorrect product delivery
- accidental duplicate payment
please contact us so we can review your request.
If a refund is approved:
- Returns are accepted within 30 days of purchase.
- Once your request has been reviewed and approved, a full refund will be issued.
- Refunds are processed back to your original payment method.
- Your financial institution may require 5–10 business days for the funds to appear.
Refund requests submitted after 30 days may not be eligible.